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FAQ

SHIPPING

We as Occhialando do our best to send your order within 2 to 6 working days, without taking into consideration any delays that will be always communicated to the customer as soon as they occur.



The Standard Shipping, depending on the destination, takes from 2 to 5 working days from the day of the shipment, excluding any delays caused by the courier.

The Express shipping takes 1-2 working days from the product dispatch within the Italian national territory, excluding islands, minor islands, and remote areas. In Europe, depending on the country of origin, it usually takes 1-3 days.

The "Express 24/48 hours" shipping refers to the time from when the product is handed over to the courier. Prior to this, there is a product preparation phase that takes 2-6 working days.

The standard delivery is free when you spend more than € 69,00 (no minor island included or any location hard to reach), otherwise the fee is €4,90.

The shipping cost for the rest of the world is recommended to be calculated at the time of adding the product to the cart by clicking on "estimate shipping."

The insured shipping is the best option as it protects the customer totally in case of loss of the package by the courier.



If your package is delivered damaged, we ask you to always accept it with reserve! This allows you in case the product is damaged to give the full responsibility to the courier. Our website doesn't take any kind of responsibility if the packaging has been taken without reserve.